terms & conditions
Please read these terms and conditions carefully before using our website or participating in any of our programs, courses, or workshops. By accessing or using the lolas' collective website and any related services, you agree to be bound by these terms and conditions.
privacy policy
This privacy policy describes how the lolas' collective ("we," "us," or "our") collects, uses, and protects your personal information when you use our website or participate in our programs, courses, or workshops.
Information We Collect
Personal Information
When you sign up for our courses, workshops, or newsletters, we may collect personal information such as your name, email address, and mobile number.
Usage Data
We may also collect information on how the lolas' collective website is accessed and used ("usage data"). This usage data may include your computer's internet protocol address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Use of Information
We use the collected data for various purposes, including:
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To provide and maintain our services
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To notify you about changes to our services
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To provide customer support
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To gather analysis or valuable information to improve our services
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To monitor the usage of our services
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To detect, prevent, and address technical issues
Disclosure of Data
We do not disclose your personal information to third parties unless required by law or with your explicit consent.
Security
The security of your data is important to us, but please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.
Contact Us
If you have any questions about this privacy policy, please contact us at cheryl@thelolascollective.com.
cookies policy
What Are Cookies?
Cookies are small pieces of data stored on your device (computer or mobile device). They are used to track and improve your online experience.
How We Use Cookies
We use cookies for various purposes:
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To provide and maintain our services
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To analyze the use of our services
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To store your preferences
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To enable certain functions of our services
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To provide analytics
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To store your preferences and personalize your experience
Third-Party Cookies
We may use third-party services that use cookies to analyze the use of our services. These third parties have their own privacy policies addressing how they use such information.
Your Choices Regarding Cookies
If you prefer to avoid the use of cookies on our website, you can adjust your browser settings to refuse cookies. However, this may limit some features and functionalities of our services.
Changes to This Cookies Policy
We may update our Cookies Policy from time to time. We will notify you of any changes by posting the new Cookies Policy on this page.
Contact Us
If you have any questions about this Cookies Policy, please contact us at cheryl@thelolascollective.com.
cancellation policy
We understand that life happens. If you need to cancel a course or workshop, please send a cancellation request to cheryl@thelolascollective.com.
Include the following details:
Name
Mobile
Email Address
Course or Workshop
Reason for cancelling
Please submit cancellation requests at least 14 days before the start of the workshop, course or program. We will issue a credit that can be used for future workshops, courses and programs, valid for 364 days from the date of cancellation.
If the cancellation request is received less than 14 days before the start date, no credit will be issued. We do not offer refunds.
Change of Mind Policy
If you sign up for a course or service and change your mind, you can apply the credit against a future course or service within the calendar year. Your place in the program is not confirmed until payment has been made. In the event that, after screening, we determine that the program is not in the best interests of the participant, a refund will be issued.
Acknowledgment
By purchasing a workshop, course or program on our website, you acknowledge that you understand and agree to the cancellation policy. If you cancel 14 days before the workshop, course or program you will receive a credit that can be used towards other workshops, courses and programs hosted by the lolas' collective. The credit will expire 364 days from the date of cancellation.